Ski Rental & Equipment Leadership

Rental & sales flow: fitting, checkout, return.
Ski prep & safety: tuning, bindings, checks.
Team lead: training, coordination, clear communication.
Daily ops: inventory, peak season problem solving.

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My journey I started working at Fady Sport in 2019, and I still work there today. Over the years, this place became more than a job. It became my comfort zone and my second family. I’m respected, trusted, and consulted in daily decisions, and I treat the business as if it’s my own.

Description

Role & responsibilities

As an Operations Manager at Fady Sport, I lead the full flow of ski rental and sales operations, especially during high-pressure winter seasons. I help customers choose the right equipment, ensure everything is safe and well-prepared, and keep the team working efficiently.

I also built strong technical knowledge about ski setups and technologies, especially Atomic skis, including equipment matching and practical maintenance that improves safety and performance.

Operations: manage workflow and solve issues fast.
Customer experience: guide clients to the best choice.
Equipment quality: tuning, adjustments, safety checks.
Leadership: coordinate staff and maintain teamwork.

Duration

Timeline

Start: 2019
Status: Present (ongoing)

Since 2019 Winter seasons Operations leader Trusted key person

Feedback

Reflection

This experience shaped my personality and my professional mindset. It taught me patience, responsibility, and calm leadership in busy moments. Fady Sport is where I feel trusted and appreciated. It's where I learned real skills that matter.